This Privacy Policy explains how Foxella Team ("Foxella", "we", "us", or "our") collects, uses, discloses, and protects information when you use the Foxella application and related services (the "Service").
1) Who This Policy Applies To
The Service is intended for users aged 17 and older. We do not knowingly collect personal information from anyone under 17. If you believe a minor has provided us personal information, please contact us and we will take steps to delete it.
2) Information We Collect
We collect information in the following categories:
- Information you provide: account information (name, username, email) and customer support content (messages and attachments you choose to send).
- Information collected automatically: device information, usage data, and crash/performance logs used to improve stability and troubleshoot issues.
- Location (when you allow it): precise or approximate location depending on your device settings and permission choices.
- Cookies and similar technologies (where applicable): used for login and preferences and may include web beacons for basic measurement.
You can enable/disable location access and manage cookies via your device or browser settings.
3) Photos, Face Data, and Optional One-Time Processing
- No facial recognition / biometrics: we do not perform facial recognition or biometric identification.
- Default storage: photos you create or save in the Service are intended to be stored locally on your device by default, unless you choose to upload or sync them.
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One-time processing and deletion (if you choose to upload): certain optional features may allow you to
upload images or text for one-time processing (including AI-assisted processing) on servers controlled by Foxella Team.
For these optional uploads:
- We do not share the uploaded images/text with any third party (including third-party AI model providers).
- We delete the uploaded images/text promptly after the processing job completes (or if it fails).
- You control whether to upload and whether to generate output.
- No training / marketing: we do not use uploaded images or submitted text for model training, advertising, or marketing.
4) How We Use Information
- Provide and maintain the Service (accounts, authentication, core features).
- Personalize your experience (preferences and settings).
- Improve the Service (analytics, debugging, crash diagnosis, performance improvements).
- Security and fraud/abuse prevention.
- Customer support and communications.
- Legal compliance and protection of rights.
We do not sell your personal information.
5) How We Share Information
We share information only as described below and only to the minimum extent necessary:
- With your consent.
- With service providers (processors) that help us operate the Service under contractual safeguards and our instructions.
- Legal and safety disclosures when required by law or to protect rights and security.
- Business transfers (merger, acquisition, or asset sale) with appropriate safeguards.
For optional one-time image/text uploads described in Section 3, we do not share submitted images/text with third parties (including third-party AI model providers).
6) International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
7) Data Security
We use reasonable safeguards designed to protect information, including:
- Encryption in transit and (where appropriate) at rest.
- Access controls and least-privilege permissions.
- Regular security reviews/audits.
- Backups and recovery procedures.
No method of transmission or storage is 100% secure.
8) Data Retention
We retain information as follows (unless longer retention is required for legal, security, or fraud-prevention purposes):
- Account data: retained while your account is active.
- Account deletion: deleted or anonymized within 30 days after you delete your account.
- Usage data: typically retained up to 12 months.
- Customer support content: typically retained up to 6 months.
- Optional one-time uploads for processing: deleted promptly after the processing job completes (or fails).
9) Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict, object, or withdraw consent. To exercise your rights, email CaydenPanaccione57463@outlook.com. We aim to respond within 5 business days.
10) Third-Party Services and Links
The Service may integrate with third-party services (for example, operating system services). Their practices are governed by their own policies. We are not responsible for third-party practices.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version and update the Effective Date. Continued use after changes become effective means you accept the updated policy.
12) Dispute Resolution (Binding Arbitration)
To the maximum extent permitted by law, disputes arising out of or relating to this Privacy Policy will be resolved by binding arbitration, rather than in court, except that either party may seek injunctive or equitable relief for alleged infringement or misuse of intellectual property or confidential information. The governing law will be the law of Foxella Team’s principal place of business, without regard to conflict of laws principles.